Frequently Asked Questions
What is the delivery time?
We usually deliver orders within 4–7 working days depending on your location.
Do you offer Cash on Delivery (COD)?
Yes, COD is available on all products across India.
How can I track my order?
You will receive a tracking link via SMS/WhatsApp once your order is shipped.
What if my product arrives damaged or defective?
You can request a free replacement within 7 days.
What is your return/refund policy?
Wrong/damaged product → Free replacement.
Do you charge for shipping?
Shipping is free on most products.
In some cases, a small delivery fee may apply based on weight/location.
Are the products tested for quality?
Yes, all products are quality-checked before packing and dispatch.
What payment methods do you accept?
- Cash on Delivery
- UPI
- Credit/Debit Cards
- Net Banking
How can I contact customer support?
Email: info.vistocart@gmail.com
Average response time: 24 hours